Swarapaana sells tickets to live events. Nothing is shipped. Every ticket is an e-ticket, delivered online straight after payment. The service itself is the event, delivered on the date and at the venue shown on your ticket.
1. When your ticket arrives
Immediately. As soon as your payment succeeds, your ticket opens on screen with its QR code, the event details and your booking reference.
2. Where to find it
- On the ticket page that opens after payment. Bookmark it, or use the share button to send the link to yourself or the people coming with you.
- By email, if you gave an email address at checkout.
3. At the gate
Show the QR code on your phone. If your screen is cracked or your battery is low, give your name or the booking reference, which starts with SWP.
4. If your ticket did not arrive
If your payment went through but you do not see a ticket within 15 minutes, message us with the mobile number you booked with and the payment ID. We will send the ticket link again once we confirm the booking. If the booking did not complete, see the Refund and Cancellation Policy.
5. Delivery charges
There are none. Any fee is shown before you pay.